Privacy Policy
Highfive Partner mobile app developed by (Highfive Tech) company.
This policy outlines the terms, conditions, and guidelines for users, service providers, and administrators of the booking mobile application. Please read it carefully to understand the responsibilities, limitations, and rights associated with using this platform.
| Section | Details |
|---|---|
| Service Provider Obligations | Service providers must offer accurate service descriptions, pricing, availability, and adhere to the app's quality standards. They must handle booking requests promptly and communicate any changes or issues to users as soon as possible. Non-compliance may result in penalties or account suspension. |
| User Conduct | Users agree to interact respectfully with providers and other users, follow booking guidelines, and avoid misconduct. Any form of abuse, harassment, or inappropriate behavior will lead to a permanent ban. |
| Liability | The app acts as an intermediary between users and service providers, and it does not assume liability for service quality, cancellations, or provider-related disputes. In case of provider issues, users should contact the provider directly or reach out to support for assistance. |
| Data Privacy & Security | No data collected from users |
| App Updates & Maintenance | The app may require updates to improve functionality, introduce new features, or address security issues. Users are encouraged to keep the app updated, and scheduled maintenance times will be communicated in advance. |
| Dispute Resolution | For disputes, users are encouraged to contact the app's support team. Disputes between users and service providers will be resolved as per the provider's policies. Any unresolved disputes may be escalated to mediation as outlined in our dispute resolution process. |
| Termination of Account | The app reserves the right to suspend or terminate any account that violates the terms of this policy, including but not limited to fraudulent behavior, repeated cancellations, or violation of user conduct guidelines. |
| Changes to the Policy | This policy may be updated periodically to reflect changes in app functionality or legal requirements. Users will be notified of any significant changes, and continued use of the app signifies acceptance of the revised policy. |
| Governing Law & Jurisdiction | This policy is governed by the laws of the jurisdiction in which the app operates. Any legal action arising from disputes will be conducted in the respective courts, as specified in the Terms of Service. |